Terugbetalingsbeleid
Membership Agreement
1) This membership contract is prepared by Bareste E Ticaret ve Dış Ticaret Compony and its affiliates (hereinafter shall be referred to as Bareste E Ticaret ve Dış Ticaret Compony) in order to determine the rules and terms related to the use of https://www.barestejewelry.com website.
2) Bareste E Ticaret ve Dış Ticaret Compony regularly shall send the campaign information and announcements to its members approving the contract, and allow them to make online shopping.
3) https://www.barestejewelry.com website is personal, and it may not be transferred or sold.
4) The member gets a “password” that will be determined by her/him. The user may change his/her password whenever he/she wants. Bareste E Ticaret ve Dış Ticaret Compony has taken all the measures for member security. The members are likewise responsible for the member security. Bareste E Ticaret ve Dış Ticaret Compony shall not request password information from its customer in any manner. https://www.barestejewelry.com shall by no means be responsible for the problems to arise from use of the password. The e-mail address provided during registry shall be special to the member, and it is possible to create only a single membership; you may not have two different memberships with the same e-mail address. The “password” shall only be known by the user. For the user to connect to the services requiring membership, he/she is required to enter the e-mail address and password entered during registry.
5) The member accepts that the https://www.barestejewelry.com will get in contact with him/her by using the personal information and shopping information that he/she has provided the https://www.barestejewelry.com with for the purpose of presenting the campaign applications.
6) The member accepts that he/she shall be responsible for the damages to be incurred due to deficient and incorrect information provided while becoming a member on https://www.barestejewelry.com, and in case he/she provides incorrect information and in case of breach of this contract by the member, that Bareste E Ticaret ve Dış Ticaret Compony may terminate his/her membership without the requirement of any warning and notice.
7) The member accepts and undertakes that he/she shall not copy, reproduce and publish and market the information, documents, software, design, graph, text, visual, video etc. artworks or any content owned by Bareste E Ticaret ve Dış Ticaret Compony and present on https://www.barestejewelry.com.
8) https://www.barestejewelry.com may suspend or completely cease the operation of the system at any time. The Bareste E Ticaret ve Dış Ticaret Compony shall not have any responsibility against the members of https://www.barestejewelry.com or third parties due to temporary suspension or complete cessation of the system despite correct entry of user name and password.
https://www.barestejewelry.com may prevent the member from entering the system or getting a new password without specifying any reason. https://www.barestejewelry.com owns the copyrights arising from the ownership of information, documents, software, design, graphics etc. artworks generated by it and/or outsourced.
9) The member agrees, declares and undertakes that he/she shall be solely responsible for damages caused against third parties and Bareste E Ticaret ve Dış Ticaret Compony during the use of services provided by Bareste E Ticaret ve Dış Ticaret Compony. In the case that Bareste E Ticaret ve Dış Ticaret Compony also incurs damage due to damages caused by the member on the third parties, the right of recourse of Bareste E Ticaret ve Dış Ticaret Compony from the member shall be reserved. In such case, the relevant membership may be terminated by Bareste E Ticaret ve Dış Ticaret Compony without notice. The rights of Bareste E Ticaret ve Dış Ticaret Componyarising from the contract and laws shall be reserved.
If you have any further questions, comments or requests about this Membership Agreement:
Return & Exchanges
At Bareste Jewelry, customer satisfaction is our top priority. We stand by the quality of our products and want you to be completely satisfied with your purchase. If for any reason you're not completely satisfied, we're here to help. Please familiarize yourself with our Return & Exchange Policy below.
Returns
- We provide a FREE 30-day return and exchange policy. If for any reason you're not completely satisfied with your purchase, you can return the item(s) within this period for a full refund, subject to the following conditions:
- The item should be in its original packaging.
- The item must be without any breakage or signs of being worn out.
- The product should look unused with no damage.
- Please note, we cannot accept individual items from a bundle for return. The entire set must be returned together.
- Unfortunately, we cannot accept returns on engraved, personalized, or monogrammed products.
- Additionally, orders that have used the Black Friday-related or "BOGO" discount codes are not eligible for a refund or return. These codes are part of our annual Black Friday sale, during which our products are significantly marked down. This special event offers the lowest prices of the year, and as such, all sales made with these codes are final.
- To initiate a return, please visit our Return & Exchange page on our website and follow the instructions to submit a return request. Our dedicated customer service team will guide you through the process.
- Please note that all purchases from our "LAST CALL" and Wedding Rings section are final sale, non-refundable, and are not eligible for returns or exchanges.
Exchanges
- We understand that sometimes you might change your mind about a purchase. Bareste Jewelry offers product exchanges within the first 30 days after your purchase.
- Unfortunately, we cannot offer exchanges beyond the initial 30-day period.
- Please note that while we do provide exchanges for products within the first 30 days of purchase, personalized items and items purchased during the Black Friday sale using the "BLACK40" or "BOGO" discount codes are not eligible for exchange.
- Please note that all purchases from our "LAST CALL" and Wedding Rings section are final sale, non-refundable, and are not eligible for returns or exchanges.
Mistakes Happen
- If you receive the wrong item, we sincerely apologize for any inconvenience. Please contact our customer service team immediately. We will guide you through the process of returning the incorrect item and will expedite shipping to ensure you receive the correct item as soon as possible.
Process Duration
- The duration of the return, exchange, or repair process can vary depending on the nature of the issue and your location. Rest assured, our team is dedicated to handling your request as swiftly as possible.
- Our skilled team of artisans will do their best to repair your precious item. Please be aware that due to the intricacy and care that goes into each repair, the process can take approximately 2 weeks.
Refund Method
- We process refunds to your original method of payment.
- Credit Card: Refunds typically take 3 to 5 business days to reflect in your account.
- PayPal: Refunds typically take 3 to 5 business days to reflect in your account.
Collection & Return Handling
- If you have an issue with your product and would like to initiate a return, please email us detailing your problem prior to submitting a return.
- After your email, we will provide a simple one-click return solution for you.
- Once we receive your returned item, our fulfillment center will assess it for any damage.
- Once approved, your refund will be processed immediately to your original method of payment. Please allow 7 to 10 business days for the refund to reflect in your account.
Any questions? — reach out; we're here to help.